At ZaraServices, we are committed to providing quality products and services that meet your expectations. If for any reason you are not completely satisfied with your purchase, we offer a 7-day refund policy to ensure a smooth and transparent process.
Refund requests must be made within 7 days of receiving your order.
The item must be unused, in its original packaging, and in the same condition as received.
A valid proof of purchase (order confirmation or receipt) is required to process the refund.
Certain items are not eligible for a refund, including:
Products that have been opened, used, or damaged after delivery.
Services that have already been completed or partially fulfilled.
Gift cards or promotional items.
Request a Refund – Contact our support team at Business@zaraservices.com within 7 days of delivery.
Return Approval – Once approved, you will receive instructions for returning the product (if applicable).
Inspection & Processing – After receiving and inspecting the item, we will notify you about the refund status.
Refund Issuance – Approved refunds will be processed to your original payment method within 5–10 business days.
If you haven’t received your refund within the stated period, please:
Check your bank account again.
Contact your payment provider for potential processing delays.
If you still have not received your refund, reach out to us at Business@zaraservices.com.
For any questions about our refund policy, please contact our customer service team:
Email: Business@zaraservices.com
Address: 114 Kingsway Road, Luton, LU1 1TT, England